The latest child welfare complaints published by the Ombudsman

Researching Reform

The Local Government and Social Care Ombudsman has published the latest round of complaints submitted by parents and carers to the body, and its decisions about those complaints. They touch on children’s social care, local authority handling of child protection cases and the provision of education and educational support.

Children and Education

Please note: decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available.

Cases of concern this week include Bolton Metropolitan Borough Council (21 010 557), which highlights the culture of “fostering as income” and the poor handling of allegations of child abuse by foster carers; a case where the council “lost” all care records belonging to a man who had been in care as a child — and paid out a paltry £1,000 for the loss…

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