If patients want to record visits isn’t this just a symptom of your failure to provide them with documentation?

mHealth Insight

A few years ago a Doctor (who is now retired) told me about a patient they discovered using a mobile phone to make a secret recording of their in office consultation. It was apparently quite easy to detect because although it wouldn’t be too unusual for a patient to be holding their mobile so prominently they also made some unusual elevation of their voice whenever they asked any questions they thought might be legally sensitive.

The Doctor told me he would have preferred more honesty from a patient who was asking for his help but he felt it difficult to bring up the issue because he didn’t know the patient well enough and it was clear the patient had decided to make this recording secretly. He only mentioned it to me because it had made him reflect on how easy it was for him to simply scribble a note about…

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